VIII Conference on Service Science and Engineering



Next years, services will become a key factor in the growth of any economy. This fact has originated lately the interest of the different economic actors in developing what has been called “Service Science”, also known as “Service Science, Management and Engineering” from a broader point of view. This is a call to action mainly addressed to Universities, Computer Industry and Public Administration, with the ultimate goal of creating principles, knowledge, methods and techniques to articulate their respective responsibilities and activities around the concept of service.

Within this new framework, the Conference on Service Science and Engineering arise as a new forum for discussion and exchange of knowledge and experiences, open to different stakeholders. The interest focuses not only on new scientific advances, but also on existing technologies related to service and business processes oriented computing, the new practices of service engineering and lessons learned from real experiences. JCIS is the result from the integration of Scientific and Technical Conference on Web Services and SOA (JSWEB) and the Workshop on Business Processes and Service Engineering (PNIS). Therefore, it joins two communities with common interests searching for relevant advances in an emerging discipline of vital importance in coming years. With this new approach, we intend to maintain and increase the participation of Industry and Public Administration professionals and most relevant researchers in related areas.

Topics of interest

Main topics od interest for this conference include, among others:
  • Service Engineering

  • Methodologies for service development
    Service management and provision
    Service lifecycle
    Integration of service design methodologies and running environments
    Model driven development in services
    Business driven development
    Evaluating SOA services and applications
    Analysis and correction of SOA services and applications
    Software product lines with SOA architecture
    Service methods for research, development and innovation.

  • Service Management

  • Service science fundamentals
    Service marketing
    Service economy
    Service innovation, quality and productivity
    Service exploration and design
    Service sustainability and lifecycle
    Public services, e-government and public policies for services
    Impact and future of IT in services
    Education in service science

  • Business Processes

  • Business processes modeling
    Configuring and running business processes
    Analysis and optimization of business processes
    Managing business processes lifecycle
    Standards and tools for business processes
    SOA and business processes
    Business processes, engineering and research
    Scoreboards and indicators for BP

  • SOA, Web Services Technologies and Applications

  • SOA architecture and architectural patterns
    Service description, discovering and selection
    Service composition and choreography
    Dynamic integration of services and service-level agreements (SLA)
    Service adaptation and evolution
    Service monitoring and optimization
    Service security and privacy
    Service semantics
    Interoperability and service standards
    Service oriented middleware
    Lightweight architectures based on SOA, Mashups
    Enterprise Service Bus (ESB)
    Other service based computing paradigms (Grid computing, Cloud computing,
    Autonomic computing, Scientific Workflows, etc.)
    SOA and services for e-business, e-administration, e-health, tourism, sustainability, etc.
    SOA and services in Web 2.0 and 3.0

Types of contributions

In this conference edition, there are three different types of contributions requested:
  • Innovation and/or research papers: Original research and development & innovation papers. These submissions must not be under evaluation elsewhere. In all cases,all papers will be reviewed to determine its relevance, originality, technical quality and suitability to event topics. Both long (14 pages max) and short (6 pages max) communications will be accepted, published in conference proceedings. Papers must be sent in PDF format, using LNCS style (
  • Published papers: There are many papers published in top level journals and conferences that go unnoticed to the community, because they are not included in the conference itself, more directed towards emerging works. The aim of collecting these works is twofold: to advertise them in conference itself and to offer them as a guide and stimulus to the rest of the community. Thus, previously published papers during 2010 and 2011 years in JCR indexed journals or international conference proceedings included in CORE (A, A+) or equivalent are requested. Conference organization will recognize the author’s contribution with a certificate, and conference proceedings will include an abstract of each contribution. Proposal must be sent directly to the coordinator of this activity, Marcos López Sanz (, University Rey Juan Carlos).
  • Practical experiences in company and/or administration domain: This type of contribution aims the spread of practical experiences in development and implantation of services and/or business processes based solutions, both in companies and public administration context. In this case, authors must send an abstract (4 pages max), with a short description of background and problem to solve, the proposed solution and its high level technical details and finally the used technologies. This abstract must be sent if PDF format. All accepted abstracts will be published in conference proceedings.
  • Conference proceedings will be published in electronic format, with its ISBN and copyright. In addition, the better two papers of the conference will be selected for its publication in NOVATICA Journal (, edited by the Asociación de Técnicos en Informática (ATI).


Theme by Danetsoft and Danang Probo Sayekti inspired by Maksimer